Independent & accredited travel agency • Open 24/7 for booking support

Terms & Conditions

The terms that govern your use of our website and services.

Last updated: May 26, 2026

These Terms & Conditions govern your use of the Worldz Tour & Travels website and the booking and travel-management services we provide. By using our website or engaging our services, you agree to these terms.

Please note: We are not an airline. Worldz Tour & Travels is an independent travel agency acting as a third-party distributor. Additional service fees may apply to confirmed reservations, and all fees are disclosed before payment.

1. Who we are

Worldz Tour & Travels ("we," "us," or "our") is an independent, accredited travel agency located at 5900 Balcones Dr, Austin, TX 78731, United States. We are not an airline. We act as a third-party distributor authorized to facilitate bookings and sell tickets on behalf of more than 100 global and domestic US airlines.

2. Our role

We provide booking assistance, changes, seat-upgrade requests, and cancellation and refund assistance. All flights are operated by the respective airlines. Your travel is governed by the operating airline's contract of carriage, fare rules, and conditions, which take precedence over any general description on this website.

3. Service fees

In addition to the airline's fare and applicable taxes, we may charge a service fee for the assistance we provide. Any service fee is disclosed to you and confirmed before payment is taken. Service fees are separate from, and additional to, airline charges. By proceeding with a confirmed reservation, you acknowledge that such service fees may apply.

4. Pricing and payment

Fares, taxes, and availability are determined by the airlines and can change until a booking is confirmed and ticketed. We confirm the total price — including any service fee — before processing payment. You authorize us to charge the agreed total to your chosen payment method.

5. Accuracy of information

You are responsible for providing accurate traveler details, including names exactly as they appear on government-issued identification, contact information, and travel documentation. Airlines may deny boarding or charge correction fees for inaccurate information. We are not responsible for losses arising from inaccurate details you provide.

6. Travel documents and requirements

You are responsible for ensuring you hold valid passports, visas, and any health or entry documents required for your trip. We can share general guidance, but requirements are set by governments and airlines and can change. We are not liable for denied boarding or entry due to missing or invalid documents.

7. Changes, cancellations, and refunds

Whether a booking can be changed or cancelled, and any associated penalties or refunds, are governed by the operating airline's fare rules. Our handling of these requests, and any related agency fees, are described in our Refund Policy.

8. Limitation of liability

To the maximum extent permitted by law, Worldz Tour & Travels is not liable for the acts, errors, omissions, delays, cancellations, schedule changes, overbookings, or failures of any airline or third-party supplier. We do not operate flights and do not guarantee airline schedules or performance. Our total liability for any claim relating to our services will not exceed the service fee you paid to us for the booking in question.

9. Intellectual property

The content on this website is owned by or licensed to Worldz Tour & Travels and may not be copied or reused without permission. Airline names and marks referenced on this site belong to their respective owners and are used only to describe the carriers we are authorized to ticket. We do not claim affiliation with, or endorsement by, any airline.

10. Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. Any disputes will be subject to the courts located in Texas.

11. Changes to these terms

We may update these Terms & Conditions from time to time. The current version is always posted on this page with its effective date. Continued use of our services after changes constitutes acceptance of the revised terms.

12. Contact

Questions about these terms? Call (833) 852-0083 or email contact@worldztourandtravels.store.

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